Challenges-

1. Company was not able to achieve the decided targets as there
   was no proper systems and procedures
2. There was a lack of standardized processes. Each employee had
   their own way of completing tasks, leading to inconsistencies and
   inefficiencies.
3. Existing SOPs were not regularly reviewed and updated to remain
   relevant. Without a proper system in place, keeping SOPs current
   can become a significant challenge.
4. As processes were not set it was difficult to analyse the work and
   targets for each person and the departmental performance.
   Solutions Provided-
5. Developed clear and concise SOPs that outline step-by-step
   procedures for completing tasks department wise. This ensures
   consistency across the organization and reduces errors.
6. Implemented training programs to educate employees about the
   new SOPs. Made sure to take follow-ups from the senior staff in order
   to create SOPs. Made sure that training was interactive and ongoing
   to reinforce learning and address any questions or concerns.
   Results-
7. Standardizing processes through SOPs reduced time wasted on
   figuring out how to perform tasks and minimizes errors. This led to
   increased efficiency and productivity across the organization.
8. Improved Quality: By following standardized procedures,
   employees consistently produced high-quality work and the result was
   seen in the first quarter itself. This enhanced customer satisfaction
   and reduced the need for rework or corrections which made company
   to achieve the revenue target for the quarter.
9. Analysis of business and performance became easy to track for the
   top management, due to which weakness were identified and treated
   upon on priority leading to growth in overall sales by 15%.

Challenges –
1.Company was not able to achieve the desired company targets &
owners their personal targets.
2.No specific agenda-based MIS, monthly meetings or even weekly
meetings were happening.
3.Net Growth per year was hardly 15%, even having potential of growing
min. 30% every year.
Solutions Provided –
1.Designed entire Business Plan for the complete Financial Year,
Setting of SMART goals was done with the help of detailed analysis of
existing clients, service wise revenue and potential of employees.
2.Provided them with a crisp and clear agenda for weekly and monthly
meetings.
3.Monthly Tracking through reports of each and every Department –
Customized Report formats & Implementation.
Results –
1.Well Structured Monthly & Weekly Meetings helped to document
problems arising and immediately identifying the risks and eliminating
them from next months.
2.Goals & Sales tracking sheet was helpful to load the deficit in the
following months & years.
3.After 9 months of timely service & full cooperation from client.
Company was able to register a Growth of 55% compared to last year
Turnover.